MAMTC relies on outside public and private consulting resources to deliver services for many of our projects with manufacturers in Kansas. A carefully selected cadre of manufacturing specialists gives our clients a unique blend of talent and experience to draw from.
Inclusion in the MAMTC database of third party providers does not guarantee that they will automatically be awarded contracts for service. It does, however, assure that their services will be considered by our project managers as specific needs arise.
We will begin the process of evaluation for our third part providers by focusing on three specific areas. Those areas are:
- The technical capability of the provider
- The operational capability of the provider
- The quality of services provided to pervious clients
Within the technical capability we will be identifying the specific areas of expertise for which we will contract with the provider and will evaluate such factors as their engineering/business skills, qualifications, specific industries in which they have served, their main area(s) of concentration, etc.
The operational capability of the provider will include such factors as the geographic areas in which they operate, pricing structure, level of resources available, ability to meet customer needs, etc.
And, in the area of quality of services provided we will be looking to speak with at least three previous clients to identify their level of satisfaction with the provider's performance. We will be looking to see if the work was performed in a timely manner, was the work performed at a quality level that met/exceeded the clients expectations, was the work performed within budget, and would the client use their services in the future.
The information will be gathered through the use of a supplier qualification questionnaire which asks the key questions and requires specific documentation where necessary, a supplier visitation, and telephone interviews with references provided.
If selected to serve on MAMTC client projects, the provider performance will be monitored throughout the project by the MAMTC project manager. At the conclusion of work a post project review will be conducted and the provider's performance will be evaluated.
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